Dentrix Ideas

Making new patient's appointment

We used to be able to make a new patient appointment without making a new folder in the system and would make a new folder when that patient would show up. But it is not possible now and every new patient gets a new folder showing up or not. Please bring back that option as this new way is very annoying and also resource consuming.

  • Guest
  • May 21 2024
  • Needs review
  • Attach files
  • Stacy Borucki commented
    19 Jul 12:29am

    It's a time saver, you can go ahead an import x-rays, add all info, scan ID, ins card and if they do not make their appt they go straight to the NP Unscheduled list, whether you break it or wait/will call the appt. You decide when it's time to delete them out. Plus if a toothache walks in, the back office can go ahead and take an x-ray and not have to wait for the busy front desk to activate them. Then they can have the pt come back to the welcome area and finish their forms and wait for a room to open up. I love it! A lot of us have wanted it for years. So thankful for it. You can delete the patient out of the system after due diligence of follow up has been done. How about instead you wanting it to be taken away for the ones that like it, suggesting the options in settings to switch the feature on or off, then everyone can be happy.

  • Marie Duran commented
    17 Jun 03:05pm

    PLEASE SWITCH BACK!! AWFUL UPDATE!!

    I don't want to assign a chart number to new patients before they come in. It throws off our patient count, in case the new patient doesn't show and become a patient of record. IT CREATES A MESS!!

  • Guest commented
    17 Jun 02:58pm

    THIS UPDATE IS SO INCONVIENT AND DOES NOT IMPROVE HOW WE CREATE NEW PATIENTS.

    this is very inconvent for as to schedule patients !!! this causes too many problems if the patient doesnt show for appt we are literally wasting our time to go back and archieve all the patients that didnt show and if we are fast pace who has time to enter all that info required !!!! DEFINITELY NEED THE OLD WAY BACK !!! WORD TO THE WISE IF ITS NOT BROKE DONT TRY TO FIX IT !!! THANK YOU IN ADVANCE


  • Guest commented
    17 Jun 02:55pm

    I REALLY DISLIKE THIS NEW UPDATE. PLEASE CHANGE BACK!

    this is very inconvent for as to schedule patients !!! this causes too many problems if the patient doesnt show for appt we are literally wasting our time to go back and archieve all the patients that didnt show and if we are fast pace who has time to enter all that info required !!!! DEFINITELY NEED THE OLD WAY BACK !!! WORD TO THE WISE IF ITS NOT BROKE DONT TRY TO FIX IT !!! THANK YOU IN ADVANCE

  • Guest commented
    17 Jun 02:52pm

    THIS WAS AN AWFUL UPDATE. WE DON'T WANT TO CREATE A FAMILY FILE INCASE PATIENT DOES NO SHOW, THEY WOULD BE COUNTED AS A PATIENT EVEN THOUGH THEY DID NOT COME IN. PLEASE SWITCH IT BACK!!

    this is very inconvent for as to schedule patients !!! this causes too many problems if the patient doesnt show for appt we are literally wasting our time to go back and archieve all the patients that didnt show and if we are fast pace who has time to enter all that info required !!!! DEFINITELY NEED THE OLD WAY BACK !!! WORD TO THE WISE IF ITS NOT BROKE DONT TRY TO FIX IT !!! THANK YOU IN ADVANCE

  • Guest commented
    17 Jun 02:48pm

    THIS WAS AN AWFUL UPDATE. WE DON'T WANT TO CREATE A FAMILY FILE INCASE PATIENT DOES NO SHOW, THEY WOULD BE COUNTED AS A PATIENT EVEN THOUGH THEY DID NOT COME IN. PLEASE SWITCH IT BACK!!

    this is very inconvent for as to schedule patients !!! this causes too many problems if the patient doesnt show for appt we are literally wasting our time to go back and archieve all the patients that didnt show and if we are fast pace who has time to enter all that info required !!!! DEFINITELY NEED THE OLD WAY BACK !!! WORD TO THE WISE IF ITS NOT BROKE DONT TRY TO FIX IT !!! THANK YOU IN ADVANCE

  • Guest commented
    3 Jun 11:47pm

    I don't want to assign a chart number to new patients before they come in. It also throws off our patient count, incase the new patient doesn't show and become a patient of record. IT CREATES A MESS!

  • Guest commented
    3 Jun 05:22pm

    this is very inconvent for as to schedule patients !!! this causes too many problems if the patient doesnt show for appt we are literally wasting our time to go back and archieve all the patients that didnt show and if we are fast pace who has time to enter all that info required !!!! DEFINITELY NEED THE OLD WAY BACK !!! WORD TO THE WISE IF ITS NOT BROKE DONT TRY TO FIX IT !!! THANK YOU IN ADVANCE

  • Guest commented
    22 May 02:37pm

    Definitely need to change back to previous way to enter new patient. New way is giving the potential new patient a chart number and enter into data base without being a true patient of record.