Add the feature where Dentist and generate the Referral itself, write their notes and sign beneathe and it goes automatically to the document centre. So, that the staff can just email it to the respective office directly.
Benefits;
Time and cost efficient
Preventing multiple people doing the same thing again and again
Saves the environment and not to mention the paper cost !
I have been working in the industry from last 5 years, believe me. Everywhere I have worked so far, it such a time consuming task and frustrating.
Please see if your software developer team can make this happen!!
P.S
If you like the idea and implement it, do send me on the vacation, as I really need one!!! Much appreciated, Vibha