Dentrix Ideas

correct interest posting to correct patient

Interest must be posted to the account it reflects and  not the guarantor.  The guarantor is responsible for the bill but the account must be correct.  IE.  Interest and finance charges on an adolescent must be posted to that account.  Not the parent's account.  Incorrect postings will reflect an inaccurate reflection on the true balance of the account .  This is a major issue especially when the account is turned over to collection.  It MUST show the correct balance for collections.  This needs to be fixed.....

  • Guest
  • Sep 20 2019
  • Future consideration
  • Apr 2, 2020

    Admin response

    Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.

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