Dentrix Ideas

CLAIMS FOLLOW UP BOX

AFTER THE MOST RECENT UPDATE, THE REMARKS BOX WITHIN THE CLAIMS STATUS TAKES TOO LONG TO OPEN. CAN WE MAKE IT OPEN UP FASTER PLEASE. SLOWS US DOWN WAITING FOR THE BOX TO OPEN UP.

  • Guest
  • Jan 7 2024
  • Needs review
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  • Guest commented
    08 Jan 22:24

    Voted and I agree! We had our IT call Dentrix about this this issue and Dentrix support states it is working as intended. The Claim Status Notes box is not working as intended and preventing our team from working efficiently since we make notes on most of our claims. Dentrix is getting worse with each update!!