When a patient calls as a new patient, we should be able to search the data base by date of birth. As we have had patient dismissed and then come back under a different last name. Or were here as a child and come in with a different last name. This creates two different charts.
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
I've used Dentrix for 10 years and I just now learned about the Advance Search tab, OMG Thank you!!!
You are able to search a patient by DOB under the Advanced Search tab in the Select Patient screen.