Dentrix Ideas

zero payment posting to incorrect provider needs to be fixed

This is a ridiculous "working as it should" feature. It is now a common practice for a dentist office to use a group NPI for billing and pay to and the rendering be a an individual NPI. It should not take 5 steps to enter a $0 payment to the right provider. This is inefficient and not necessary. Please update the software to at the very least have an option to select the correct provider so it would be 1 extra step not 5.

  • Guest
  • Sep 22 2023
  • Needs review
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