This idea has been merged into another idea. To comment or vote on this idea, please visit DTX-I-7174 Claim Status Notes Improvements.
It is so annoying to see Created (locked) Batched (locked) Sent (locked) Received (locked). It was so much nicer to be able to just look at our notes and add and edit them without seeing all those unnecessary notes that can't be edited.
I just spoke with two different agents, this new update is horrible, makes it so much harder to read the againg report.