Dentrix Ideas

Auto post correct card type

When running a card, you should be able to choose a generic "credit card" option and the system automatically enter it in the ledger as the accurate Visa/MC/Amex/Discover.

As it is, the system will say the accurate card type in the receipt window and post to the ledger as something completely different. Stopping to ask patients what type of card they're using is a waste of time and you don't always get "Visa/MC/Amex/Discover," you get "its an HSA," and they go on to explain what an HSA is. Minimizing any manually entered information expedites our processes. Right now, we have to go in and change split/allocated payments across families because an Amex payment got posted as a Visa and our receipts don't match the deposit slip.

  • PB
  • Jul 10 2023
  • Needs review
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