Dentrix Ideas

Keep original date xray was taken when importing to claims

Currently when we attach xrays to a dental claim it changes the date the xray was taken to the day we imported the xray. This can give the insurance reason to deny the claim, which we have experienced recently. The claim was sent 2 days after the procedure so the attached "pre-op" xray was now 2 days past the procedure date.

  • Guest
  • Feb 9 2023
  • Needs review
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