The requirement that all members have a zero balance is ridiculous. When we're archiving patients, we do not CARE if individual members have balances, only that the family balance is ZERO. You took a quick and easy process and made it extremely time-consuming and costly. GIVE US A WAY TO OPT OUT of this software menace.
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.