I had very high expectations of Dentrix, but today as we went live with it, my expectations were shattered. It is far away from being flexible or user-friendly. In order for you to find a patient, or to create a new file for a new patient, you have to access a file of some other patient first. If you want to copy an insurance ID when you are on the ledger, you have to completely go to another window. It is ridiculous and I regret the conversion already. Please bring back EZ dental.