Dentrix Ideas

Rejected treatment should be able to be updated to proposed or accepted

Rejected treatment should be able to be changed to proposed or accepted. If someone is considering multiple options and change thier mind, or maybe they inactivated and reactivated, we should not have to re-enter previously entered treatment to ensure it is reflected on the chart as proposed treatment.

  • Guest
  • Apr 19 2022
  • Needs review
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  • Tania Homen commented
    11 Aug, 2022 01:44pm

    Hi, Stranger! I recently had this same issue. Instead of changing the status back to accepted or proposed, I deleted the rejected case -- not the treatment, just the case, and it ended up putting the treatment back into the main treatment plan and I was able to schedule the treatment again. Hope this helps!