Dentrix Ideas


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit DTX-I-7174 Claim Status Notes Improvements.

Claim status note addition Merged

I think it would be incredible if the NEA # and DCN automatically imported into the Claim Status Note box. I spend all day fighting with insurance companies that say they never recieved claim or attachments. It would nice for that info to be readily available without having to view reports. I read that some people manually enter the numbers but with a practice our size that would become a full time job:-)

  • Guest
  • Jul 31 2019
  • Future consideration
  • Apr 8, 2020

    Admin response

    Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.

  • Melissa Phillips commented
    6 Jan, 2022 02:04pm

    Also, I am not sure about you, but we use to be able to put a note on the "Claim Status Note" of a batch payment and it would still show up on the claim. You can no longer write a description and have it transfer over to the individual claims.

  • Brenda Dekan commented
    29 Apr, 2021 04:46pm

    I agree! This would make our job easier by having this information readily available instead of having to search for it.

  • Guest commented
    25 Aug, 2020 07:34pm

    Oh, and I got an internal service error when I tried the red E. Guess you have to pay for that luxury. lol

  • Guest commented
    25 Aug, 2020 07:32pm

    Would love this. In fact, I'd rather see these on the claim status notes than "batched" or "rejected", which I don't need. I have other ways to double-ck this and I always have to delete 40 lines that say "batched" when all I need are the nea/dcn. Great idea!!

  • Guest commented
    22 Jun, 2020 04:27pm

    You have a similar feature with in the claim. Under claim status. If you double click the red "E" it will populate the claim tracking window for you and show you the claim # with all attachment info. I use this feature when I am tracing claims.

  • Guest commented
    10 Sep, 2019 05:00pm

    This would be amazing.

  • Guest commented
    31 Jul, 2019 10:06pm

    This would make life so much easier!