We recently enrolled in EPrescribe, but my doctors are not receiving text messages when they have a controlled substance they need to follow up on. I called to talk to Dentrix about this and was told that IPhone is not supported with text message from EPrescribe. Apple IOS & Android are the 2 leading phone types out there. How does a software alienate a huge portion of the population by not supporting Apple IOS, especially just for a simple text "Hey you've got a new Rx to review"?
FYI - we were able to receive the text to enroll the phone with EPrescribe, just not able to get notifications from EPrescribe about medications