Dentrix Ideas

Text messages for EPrescribe

We recently enrolled in EPrescribe, but my doctors are not receiving text messages when they have a controlled substance they need to follow up on. I called to talk to Dentrix about this and was told that IPhone is not supported with text message from EPrescribe. Apple IOS & Android are the 2 leading phone types out there. How does a software alienate a huge portion of the population by not supporting Apple IOS, especially just for a simple text "Hey you've got a new Rx to review"?

  • Amy
  • Feb 17 2022
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  • Amy commented
    17 Feb, 2022 03:40pm

    FYI - we were able to receive the text to enroll the phone with EPrescribe, just not able to get notifications from EPrescribe about medications