Dentrix Ideas

office Journal -billing statements excessive listing under one date- need fix

We have an ongoing issue with billing statements showing multiple times in the patient journal on the date we printed it. (some of them , over 100 times under one date.

I've called several times(close to 10 times) for this same issue without resolve. We also don't have the ability to delete more then one of those entries at a time. We very disappointed.

I called today and spoke to Tyler call ref# 594231

this is a big problem and needs to be fixed, feel free to call us with a remedy anytime!

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  • May 25 2021
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