Recently, all claims filed were paid at an out of network provider instead of in network. The insurance company said they needed me to run a spread sheet with all information emailed to a representative and that it would speed up return payment by half the time.
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
To ensure we have enough details on your request, we do encourage you to contact our support team, whom can also provide our development team with further information. Support can be reached at 833-471-2273.