Dentrix Ideas

Would also be nice to mark accounts that have been dismissed due to being sent to collections or numerous appointments. right now, we just add (coll) or (Dmiss) to the end of their names

I love love love this idea!!!

We have a lot of patients who are deceased and our only solution is to put "DECEASED" in the name field.

Adding "partner" would be nice also.

I love this idea but want to see some of it in the "find patient" and not have to actually click on a pt to see it.  

agreed

I agree as well. At the moment, the only work-around we've come up with is to (a) change the patient's preferred name to "Deceased" and then (b) archive the patient. It would works for our purposes, but it would great if the Dentrix team made this easier.

I agree as well. At the moment, the only work-around we've come up with is to change the patient's preferred name to "Deceased" and then archive the patient. It would works for our purposes, but it would great if the Dentrix team made this easier.

I like the "NO RESPONSE" patient status suggestion. Allows you to track how many patients are "Patchwork Dental Patients" and customize follow up calls for them to try to change their status.

you can make an medical alert deceased. Also, don't forget to take their birthday out. in case you send bdays cards.. So archiving is best

I like this. When I send to collections, I use a medical alert we created for collections. Not really proper, since it's not a medical issue. Also Dentrix no longer allows you to just see the medical alerts anyway, you have to click on the icon to see them. I also create a flag, which sometimes is ignored, and change the billing type, which is easy to miss. It would be helpful to have more pt statuses--patient, non-patient, inactive, archived, deceased, collections, and maybe a few more?

Any info on this yet? Thank you. bobbie

Agreed!!!

Hi Bobbie, what STATUS are you referring to specifically? Billing Type, Appointment Status, etc?

We just change the billing type & note in the patient file that they are in collections. Changing the billing status allows them to no longer show up when creating billing reports & I can even create a report with only those in collections.

The reasoning for those four choices is related to how the insurance "Relation to Subscriber" will be determined. I could see adding "Widowed" as an option to the menu, but having it act the same as "Single" for the Ins purpose.

We are a pedo office and being able to put DIVORCED in the status for the parents would help lower the confusion of family dynamics!! Thanks!

It doesn't work for us to change the patients' name because we are pedo, if one of the children passes and we change their name there is a possibility it might show up that way on something (ledger?)that we print for the family, how insensitive. it would be great to have deceased and divorced added!!!

I had just requested a way to denote a "one time patient". Our practice is on call for a 5 star hotel. We see their guest seeking emergency treatment. We want to record these emergencies as actual patients, but not include them in our current active patient reports. (It skews the numbers.) I know of other practices (here in FL) that service cruise lines customers under similar circumstances. I am sure all practices could use this feature on an occasional basis.

When we have sent a patient to collections we create a flag with a note in all caps to do not schedule. sent to collections. We then mark that flag to show up forever. So when other staff members schedule appointments they see the note and know not to schedule.