With the COVID pandemic, more patients want contactless checkout. However, I was told by Mike in Dentrix support that the current MSD contactless credit card reader only works with old contactless technology. He said there are no plans by Dentrix to issue EMV contactless credit card readers that are compatible with Dentrix Pay. Having this new technology would benefit both staff and patients by providing a safer payment alternative and increased peace of mind: no cross-contamination by handling cards, using a keypad, or signing with an ink pen or stylus.
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