Dentrix Ideas

Allow for credit card payment through Dentrix Pay to close a claim

Insurance carriers are paying claims using virtual cards.

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  • Nov 16 2020
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    David Stones commented
    17 Jun 14:59

    Thank you for the suggestion and comment.
    The design work for this is being worked on.
    On a related note, a new feature has been released that when a claim is closed, if there is a card on file (Saved Card) the practice will be notified if they would like to auto charge it. The cardholder will automatically receive a receipt. Currently the auto pay threshold is set at $200. Anything above $200 will roll into the same set but allow for QuickBill to auto Bill. Practices receive notifications for both scenarios and can review and execute the auto payment or auto billing.
    Regarding the comment to allow for a insurance claim virtual credit card payment to be done without a terminal. Yes, this is in the works. The 1st part of this has been introduced into the Enter Payment dialog. It is called Practice Pay. Not yet sure of the timing but the ability to process the virtual cards from insurance payors is being designed. Will update as that gets finalized.

  • Vicki Neve commented
    September 15, 2025 22:05

    Please work on insurance claim virtual credit card payments being possible withOUT the terminal! Being able to type in the number, etc would be so much smoother!