Dentrix Ideas

Change the amount of canals in a molar root canal codes

When adding treatment into the chart, allow to have 4 or more canals for the molars. Currently it is switching from 4 canals, to 3 automatically, which affects the price and insurance ; therefore causing giving the wrong price to the patient. We often find 4 canals in the tooth while completing treatment and do not want to surprise the patient with extra cost.

  • Guest
  • Oct 30 2020
  • Needs review
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  • Achi Joshi commented
    11 Jan 07:23pm

    Hi, we are facing the same issue in 2023. I see posts from 2020. Any solution to this yet?

  • Tara Jensen commented
    31 May, 2022 05:58pm

    Same issue here with molars, as well as a 14 ended up only being 1 canal but dentrix makes me bill a 2 canal. I do not want to bill patient for a untreated canal.

  • Louise James commented
    2 Feb, 2022 08:21pm

    Any resolution to this yet?

  • Guest commented
    18 Jan, 2022 02:33pm

    Agree.. Given that >95% of upper first molars have 4 canals this seems like an issue in obvious need of fixing

  • Guest commented
    5 Jan, 2022 11:22pm

    I am having this problem as well. Even if I override is in the treatment plan when I set complete it changes back to a 3 canal. How do I fix this?

  • Angel Dolan commented
    13 Jan, 2021 08:58pm

    Same issue we are having today, can not bill code for 4 canal root canal in any of the codes. It auto defaults to 3 canals. Must be an update that changed this.