Dentrix Ideas

Dentrix online pay posting to ledger the day cc is charged, not allowed to change

When patients make an online payment after hours, and then you come in the next day - there is a payment waiting to post. The credit card report reflects the date the patient made the payment which is fine, but in Dentrix, you can not change the date - so if patient pays over the weekend, the day sheet and the cc deposit reports will not match. You should be able to post the payment to dentrix with the option to change the date in the ledger to reflect the same date on the credit card batch report.

  • Guest
  • Sep 2 2020
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  • Imahn Moin commented
    6 Oct, 2022 12:36am

    Please acknowledge this and add this capability!

  • Shantell Judd commented
    4 Apr, 2022 06:29pm

    I Agree!! Please update software. ASAP

  • Lisa Hilbish commented
    3 Mar, 2021 11:33pm


  • Imahn Moin commented
    23 Nov, 2020 10:20pm

    Definitely agreed!

  • Guest commented
    23 Oct, 2020 12:46pm

    This changed is needed so that bank statements can be reconciled