Dentrix Ideas

Dentrix online pay posting to ledger the day cc is charged, not allowed to change

When patients make an online payment after hours, and then you come in the next day - there is a payment waiting to post. The credit card report reflects the date the patient made the payment which is fine, but in Dentrix, you can not change the date - so if patient pays over the weekend, the day sheet and the cc deposit reports will not match. You should be able to post the payment to dentrix with the option to change the date in the ledger to reflect the same date on the credit card batch report.

  • Guest
  • Sep 2 2020
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  • Imahn Moin commented
    October 06, 2022 00:36

    Please acknowledge this and add this capability!

  • Shantell Judd commented
    April 04, 2022 18:29

    I Agree!! Please update software. ASAP

  • Lisa Hilbish commented
    March 03, 2021 23:33

    AGREE!!!

  • Imahn Moin commented
    November 23, 2020 22:20

    Definitely agreed!

  • Guest commented
    October 23, 2020 12:46

    This changed is needed so that bank statements can be reconciled