Questionnaires - allow patient to choose statement delivery method
In Questionnaires, add a new Patient Information question that allows patients to choose their preferred Statement Delivery Method. Let this update the setting in the patient's Family File.
Statement Delivery Method <Practice Default>-Let offices set globally!!!
The statement in the "Consent for Electronic Statement Text Notifications" states that "The law and our terms and conditions require you to obtain consent from your patients before sending text message to them using Dentrix QuickBill. Federal law dictates the form of prior express consent you must obtain. Prior written consent is optimal for all text messages and may be required by law depending on the content of your text messages." If our office is already obtaining signed authorization and consent through our intake forms and nobody has ever opted out, why can't we set the default to what we want? It makes better sense in the work flow to only have to change statement delivery method defaults when a patient opts out rather than imposing the undue burden of having to change the setting on each and every family/patient.
Special note: Nobody wants to impose more steps than they already have. BTW, no other third-party APIs require this kind of manual data entry by staff, so we are at a loss as to why HSPS has developed the product in this way. If we have the freedom to choose this as a global setting, then we could confidently sign up for Text to Pay.
Ryan
Statement Delivery Method <Practice Default>-Let offices set globally!!!
The statement in the "Consent for Electronic Statement Text Notifications" states that "The law and our terms and conditions require you to obtain consent from your patients before sending text message to them using Dentrix QuickBill. Federal law dictates the form of prior express consent you must obtain. Prior written consent is optimal for all text messages and may be required by law depending on the content of your text messages." If our office is already obtaining signed authorization and consent through our intake forms and nobody has ever opted out, why can't we set the default to what we want? It makes better sense in the work flow to only have to change statement delivery method defaults when a patient opts out rather than imposing the undue burden of having to change the setting on each and every family/patient.
Special note: Nobody wants to impose more steps than they already have. BTW, no other third-party APIs require this kind of manual data entry by staff, so we are at a loss as to why HSPS has developed the product in this way. If we have the freedom to choose this as a global setting, then we could confidently sign up for Text to Pay.