Dentrix Ideas

Confirmation to patients that forms were submitted.

They call the office which creates many more calls and when something i not filled out it doesn't stand out enough. Forms are not patient friendly.

  • Guest
  • Jul 27 2020
  • Needs review
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  • Crissy commented
    22 Oct, 2020 01:26pm

    We use the Kiosk as well and patient's are always calling in and asking if we "got it" because there is no verification after hitting submit.

  • Marg commented
    20 Aug, 2020 12:43pm

    I'm not a fan of having the portal as the main option for patients to fill out forms. Especially the COVID screen form that is used frequently. Signing up for a portal is a hassle. The Covid form is a hassle to begin with in their eyes and I need a quick way to check who is still needing to complete the task.

    I would LOVE a separate link for the COVID form, attachable to automated communications. The return would come into questionnaires and just be directed to doc ctr when completed.