Dentrix Ideas

HSA Charges should not be added to personal CC

With the number of patients that have HSA cards - it is very frustrating when they pay a portion with their HSA card and the balance on their personal credit card that the numbers are added up. Patients need a copy to send to their HSA company. This feels like a no brainer and should print out as shown on the ledger and not all of a sudden added together when you want to print a walk out or statement.

  • Guest
  • Jul 20 2020
  • Needs review
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  • Guest commented
    20 Jul, 2020 09:30pm

    Same case here, what is your practice doing as a "solution", We were using the sniping tool and take a screenshot of the ledger, but no HSA is telling our patients that's not a valid proof of payment.