We have COVID19 form and Health history updates that we need to send existing patients but your 2nd page has on "new" on it which confuses existing patients which creates many calls that are unnecessary.
I'm not a fan of having the portal as the main option for patients to fill out forms. Especially the COVID screen form that is used frequently. Signing up for a portal is a hassle. The Covid form is a hassle to begin with in their eyes and I need a quick way to check who is still needing to complete the task.
I would LOVE a separate link for the COVID form, attachable to automated communications. The return would come into questionnaires and just be directed to doc ctr when completed.
I'm not a fan of having the portal as the main option for patients to fill out forms. Especially the COVID screen form that is used frequently. Signing up for a portal is a hassle. The Covid form is a hassle to begin with in their eyes and I need a quick way to check who is still needing to complete the task.
I would LOVE a separate link for the COVID form, attachable to automated communications. The return would come into questionnaires and just be directed to doc ctr when completed.