Dentrix Ideas

Entering STAFF ID should be mandatory and the system should NOT just use who last made appt.

At this time when using pinboard - the computer leaves the original ID in Staff ID. When changing or making new appt - this should go blank and always require the person making the appt add their ID. The history is an important feature but this is important. IE I don't make appt anymore yet my ID is still connected to the new appt made using the pinboard.
  • Guest
  • Jul 9 2019
  • Planned
  • Jul 9, 2019

    Admin Response

    Thank you for reaching out to me, I'll ensure that our development team is aware of this request.
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  • Michelle commented
    July 09, 2019 04:16
    You can see who changed the appointment each time and what changes were made by clicking on the history button. You double click the appointment on the schedule and in the right hand side is a history button right under last changed. It shows everytime the appointment was changed. It will even show what the original appointment date and time were and then when it was changed to and by whom.
  • Guest commented
    July 09, 2019 04:16
    AGREED! It should default to whoever is logged in. It makes no sense to default to who made the original appointment.
  • Guest commented
    July 09, 2019 04:16
    MAYBE all the new comments will get this in the works! It's very frustrating when you don't know who scheduled and made mistakes w/. an appt.
  • Guest commented
    July 09, 2019 04:16
    I agree, i just made a suggestion myself, as I feel this problem exist in multiple fields that Staff members are not held accountable for, adjustments, reschedules, etc. I also feel that each staff initials should be pin protected. That way they cannot deny ownership of any situation.
  • theresa@tippitdental.com commented
    July 09, 2019 04:16
    i agree, the appt status should definitely reset.
  • Jennifer Savage commented
    July 09, 2019 04:16
    Great idea, Leesa!
  • Brittany Montejano commented
    July 09, 2019 04:16
    I think the appointment status should also reset.