Dentrix Ideas

Dynamic Refresh Does Not Work on Terminal Server

When multiple staff are working on an RDS/Remote Desktop Services/Terminal Server with Appointment Book open, Dynamic Refresh stops working entirely.

The issue does not already exist, I did not see it listed anywhere under the other issues for Appointment Book.

  • Guest
  • Mar 11 2020
  • Already exists
  • Mar 11, 2020

    Admin response

    Thank you for the information. we kindly request that for all concerns of program issues, please reach out to support and troubleshoot further 833-471-2273.

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  • Guest commented
    11 Mar, 2020 06:08pm

    We were informed by phone support that this is not supported at this time and we were told to submit this request on this website.

    On Dentrix G5 this was working fine, it stopped working after we upgraded to G7