Dentrix Ideas

Select a patient by cell (mobile) number; not just 'home'

Select a patient by cell (mobile) number; not just 'home'. I have G6 and when I press F2 the only options it has are: Last name, First name, Preferred Name, Home Phone, Chart# and SS#. These days, most people dont have a "home" phone. Everything is cell phone. Thank you!
  • Guest
  • Jul 9 2019
  • Future consideration
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  • Dr J commented
    09 Sep 15:59

    Good news! This is finally implemented in Dentrix v24.17. Now, both the Simple and Advanced Select Patient windows search ALL phone number fields.

  • Dr J commented
    22 Jul 15:59

    I was very disappointed to see that while the latest Dentrix Update mentions updates to the Patient Search, but it's still necessary to search in two separate tabs if you want to search all phone number fields. The Simple search only searches the Home number, and Advanced search omits the Home number. Considering fewer and fewer patients have a Home number at all, this functionality feels increasingly antiquated.

  • Olympic Dental commented
    August 16, 2023 20:27

    If the search option could include all phone numbers that would be GREAT! Or if we could be given the options to modify the "By" field in the simple select patient module. For example to search by DOB. I would prefer to search by DOB because most patients don't want to give there SS#. Having to switch between the simple and advanced module while you have a patient on the phone is a nuisance.

  • Dr J commented
    January 13, 2023 16:51

    Suggested 3.5yrs ago and still on "Planning to Implement".

    Most patients do not even have a Home Phone anymore.

    Best option: the default "simple" phone number search should search all phone number fields.

    Next best option: The default "simple" phone number search should search the Mobile field instead of the Home field.

    Also, the Advanced Search should search ALL phone number fields. It currently searches all EXCEPT for Home.

  • Guest commented
    February 10, 2022 20:23

    When will this be happening, its been almost 3 years since suggested. MOST patients do not have home phones.

  • Guest commented
    December 15, 2020 16:30

    Waiting....

  • katie fulton commented
    January 16, 2020 19:22

    yes yes yes !

  • Dr J commented
    July 09, 2019 04:15
    You can search by Mobile in the Advanced Search tab BUT: - The default Search By tab only searches Home (and Mobile is most people's default now). - The Advanced Search searches all of the EXCEPT for Home. (I just tested this in G7 to confirm that's still true.)
  • Guest commented
    July 09, 2019 04:15
    I also add mobile phone to home number area just for this reason
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