Dentrix Ideas

More time allowed on questionnairres

Will you please consider adding more time before timing out on the questionnaires? A 2 min timeout is too short, especially with the elderly.  They have to look up medications, medical conditions and such.  Thank you

  • Guest
  • Feb 27 2020
  • Already exists
  • Feb 28, 2020

    Admin Response

    If you are using the questionnaires through our eCentral, the timeout is 15 minutes by default. if you are using Patient Engage, i cannot confirm the timeout response for that program. For confirmation and troubleshooting, we encourage you to contact support at 833-471-2273.

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