Dentrix Ideas

Ability to see all the patients when posting a batch Ins payment. Screen is cut off.

There is no way to reconcile the batch amount with all the patients you have posted to because the

resolution on the screen is off and it only allows you to scroll down partially to see which patients/claims

have been edited.

 

 

  • Colleen Linscheid
  • Feb 19 2020
  • Already exists
  • Feb 25, 2020

    Admin Response

    We recommend to check your windows resolution and if elevated to large, change it to the standard size.

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  • Colleen Linscheid commented
    25 Feb 18:14

    All the resolutions were checked by 2 different Dentrix IT support techs. That is not the

    problem. I finally got it fixed by closing the tab that says "hide posted claims" and reopening it. Then the full  posted claims box appears. Hope this helps someone else.