Dentrix Ideas

Split walkout payments for same card type

I have patients trying to submit itemized receipts to FSA/HSA accounts, but they have paid partially on 1 card and then the remaining on another card. When printing, it combines the payment if it's the same card type. I need it to split them the way the patient paid. It's not accurate to have to change the payment type to print separately. 

  • Guest
  • Feb 17 2020
  • Future consideration
  • Feb 25, 2020

    Admin response

    Thank you for the recommendation, we will consider this for a potential future release.

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  • Guest commented
    July 20, 2020 13:17

    Ledger: When a patient makes a payment on the same day with 2 different credit cards, when we print either statements, walkouts, patient ledger, on all of them will not show the 2 different payments, It wont show individual payments. We have a lot of patients needed to proof their HSA the payment in order to get reimburse/approved their payment.

    How can we print it showing what the patient needs?