Not sure who decided that 7.3.3 was a good idea but we have lost features that worked well and have gained nothing but a slow down in getting from one module to another. The CDT codes are no longer automatically correcting on the ledger if there is a change in the surfaces of a restoration; We can no longer attach Electronic EOB's to a secondary insurance claim, the Patient Picture Document Type in the Doc Ctr is no longer an option for us to scan photo ID to; Attachments from the document center are extremely difficult to work with; These are just a few of the EXTREMELY FRUSTRATING changes that came with this update-I can't imagine that everyone wouldn't want to go back to what we had prior to this update-it didn't bring anything worth having and took away things that have been working well for years. I think you need to go back to the drawing board on this one. Updates should bring us new features, better options and make life easier-this on did not do any of that. Very Disappointing!
Guest
We are sorry to hear about the negative experience, For further understanding of your concerns and troubleshooting, we encourage you to contact support at 833-471-2273.
You can create document types in the setup of the document center. Go to:
-document center
-setup
-document types
you should be able to create a new "file folder" for them.