The part of the receipt that says "prior balance "current credits" current charges" "new balance" "dental ins est" Please pay" MAKES NO SENSE!!!! Please change as our patients DO NOT UNDERSTAND IT nor do we!! Very confusing and the numbers are FAULSE!!
We are sorry to hear about your experience with this feature. for further troubleshooting on the options to remove or understand the balances, we encourage you to contact support at 833-471-2273.