We typically add family members into the same account as their spouse and/or children if they have a spouse or child as an already established patient. This creates a challenging situation for HIPAA because adding a spouse into the family file as they appear for their first appointment gives us no opportunity to have their spouse sign an authorization form for sharing of data. If we can't get an authorization form, we enter the spouses into separate, individual accounts so that we won't share information between them. However, to do this means that we need to create a "dummy" account for the person who holds the insurance and add them into their spouse and/or children's account as a non-patient. We would love to have a feature that enables us to set up each patient on their own individual account and be able to link the insurance information from one patient through to another family file without having to create a dummy non-patient account. This makes the database bigger than is needed and can cause confusion because you need to make sure to pick the correct (real) patient when setting up appointments, etc.
Thank you for the recommendation, we will consider this for a potential future release.