Dentrix Ideas

Add refresh button on the appointment book view

Please add a refresh button on the toolbar for the appointment view.  With the new 7.3 update it takes forever for the screen to refresh.  Every time we need the view refreshed we have to go the the drop down to refresh it.

  • Guest
  • Dec 18 2019
  • Future consideration
  • Mar 10, 2020

    Admin response

    Thank you for the information. we kindly request that for all concerns of program issues, please reach out to support and troubleshoot further 833-471-2273.

    The current refresh rate should be set to 15, to confirm this setting please see the following:

    1. Check that Disable Dynamic Appointment Refresh is not checked under the Office Manager | Maintenance | Practice Setup | Network Setup.
    2. Make sure Refresh Speed is 15.

  • Attach files
  • Guest commented
    22 Nov 10:04pm

    My settings are as above and it does NOT refresh.

  • Guest commented
    31 Jul, 2020 09:46pm

    what they said above please, add on tool bar refresh button instead of file drop down. =)

    Ty A