Dentrix Ideas

Improve Chart Load Times

With the latest update to 7.3 (and the hotfix that shortly followed), our chart load times have increased from ~1-2 seconds to ~12-15 seconds.  After talking with support, they have stated that "anything less than 30 seconds for this release is considered OK."


In what world is a regression of this magnitude considered OK?

  • Guest
  • Dec 16 2019
  • Already exists
  • Mar 10, 2020

    Admin response

    Thank you for the information. we kindly request that for all concerns of program issues, please reach out to support and troubleshoot further 833-471-2273.

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