There is a need for a report to generate a list of patients that are in the computer but have never been seen for an appointment so that they can be delete. We are a long standing office and back 20 years ago the front desk did not have great computer skills so I find patient often that are in the computer but never came in. It would just help to make the system more accurate.
You can use the Letters feature to create a list of all patients and sort by "Last visit" to identify those not seen.
Office Manager \ Letters \ Misc \ Patient report by filter \ Edit
Clear all filters in the middle section to be blank
Under the "Data fields" option on the right, expand Patient section and check "Last visit date"
Click ok \ click Open list manager \ sort by the Last visit date column
Those blank should be what you are looking for.
If you need further assistance, we do encourage you to reach out to support.