On some pre-estimates, a procedure will be denied on a particular tooth for frequencies, etc. So we enter $0 payment, but that procedure normally has an allowed amount of $36 and a payment table amount of $139, so when we open the treatment planner, it will show $36 as the patient portion. However, the insurance is showing a $0 allowed amount in this instance, making the patient portion $139. But if I change the allowed amount to $0 just on this claim, it will change the whole plan to $0 going forward. There needs to be a way to show allowed amount only applies to this particular tooth for this particular patient on this particular claim, not change the plan for everyone on it.
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