Currently, to take a payment via card and add it to the a claim, they have to take the payment, delete the posting, then post to the claim, and it's even more steps if it's a batch insurance payment for multiple patients.
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
If you need clarity on this topic please feel free to contact me @ krystal.mack@fisglobal.com. I work directly with our PowerPay & Dentrix Pay users. I'd be more than happy to explain!
2 Offices have called in now requesting this, and I'm going to keep adding comments every time another office calls in about this.