Remove the words "Alternate Case:" print on treatment plans. I was told by Dentrix Rep that this is a hard code and can not be a used feature (edited) or removed. Patients ask all the time what it means because they are signing these treatment plans. I have used many versions of Dentrix and this was never an issue on treatment plans before. The representative keeps saying it always has been there and I have proof of a treatment plan that doesn't have it.
Guest
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
If you have a copy of sample of the two pages with and without this title, we would greatly appreciate the information and example for review.
See highlighted areas. I have an example of it showing "Alternate Case:" when you do not have anything linked it is blank afterwords. Then the other example shows "Alternate Case: Treatment Plan 2" which is when cases are linked. When no cases are linked I think this should not be on the treatment plan at all. Also, this idea of having the alternate options listed is great but how it is programmed is not very good and completely not useful. I feel it could be much more useful if placed differently on page and has more ways to edit it or show some detail.