Receptionist deleted an appointment and then forgot the name of the patient that was deleted. In my previous software you could just click on an the appointment book icon and there was a list of the last twenty patients that were viewed. This way no transaction or appointment gets lost.
There is a current feature that we recommend you to look at by browsing to our knowledgebase. please see the link and article below.
https://www.dentrix.com/support/resource-center
Article: 23910