Dentrix Ideas

65 Vote

process credit card payment on insurance claims

Currently, you have to process an insurance payer credit card payment manually and then post it separately to the appropriate claim which creates a double posting of the payment (once to run the virtual credit card and the other to clear the insur...

Created 24 Jul 06:21pm by Unknown Unknown

Ledger

24 Released
2 Vote

Please enable to appointment book to be sized again!

With the latest update, we can no longer size the Appointment Book. This needs to be fixed asap. We cannot see the patient tooth chart, progress notes, radiographs, etc. on the same screen now.

Created 25 Mar 06:58pm by LaDonna Ashburn

Appointment Book

2 Released
20 Vote

Fix the latest Office Journal "Save as Default" update.

Ever since the latest Dentrix update, when you load up the patient's Journal, the "Entries Dated After" is defaulted for 1 year prior. There is an option to change the Date to either <ALL> or to go back to the earliest date (10/29/2007 for a...

Created 10 Jan 05:42pm by Kirk DentrixUser

General

4 Released
17 Vote

Doc Center Preview NOT working!

Newest version of Dentrix is broken for weeks now with no fix. Document center preview forces us to close and reopen document center every time. Support has no timeline to fix after weeks. Still not Fixed in Version 23.2!

Created 18 Apr 04:55pm by Guest

Document Center

14 Released
29 Vote

speed up response time

the most current version is very slow in most, if not all, modules. especially when opening payment window, document center,posting insurance payment

Created 29 Jun 06:00pm by Guest

General

5 Released
5 Vote

Attachments to itrans claims Canada

It would save a lot of time in getting claims processed, make claims processing easier for us and insurance companies, It has been funtional in the US for years.

Created 3 Oct 06:26pm by Guest

Claims

2 Released
5 Vote

SEARCH CRITERIA NOT HIGHLIGHTING IN SEARCH FIELD

THE SEARCH SCREEN NO LONGER HIGHLIGHTS THE "SEARCH" FIELD. IT NOW TAKES LONGER TO SEARCH FOR PATIENTS BECAUSE YOU HAVE TO LIFT YOUR HAND OFF THE KEYBOARD AND USE THE MOUSE TO HIGHLIGHT THE FIELD BEFORE YOU CAN TYPE IN THE NEXT PATIENT'S NAME/INFO....

Created 27 Jun 01:12pm by Guest

Appointment Book

5 Released
5 Vote

Stop Updating Dentrix

Whenever Dentrix releases an update, there are always bugs. This latest update issues have drug on and we have had to endure almost a month of Dentrix failing to function properly. This is effecting patients, staff, and the business as a whole. If...

Created 26 Jun 02:01pm by Guest

General

6 Released
11 Vote

Signature Manager - Exclude Additional Appointment Provider

With the latest update to the signature manager there seem to be an excessive number or "missing notes" because every hygiene patient appears to have a missing note from the dentist/additional provider. It would be helpful it the additional provid...

Created 9 Mar 06:29pm by Guest

Clinical Notes

4 Released
24 Vote

Patient information status needs to have more than "male" "female" ie: other, transgender.

We have had patients that would like to change their gender and we do not have any other option other than male and female. They feel this is not right and have become upset with us. Options like other and transgender need to be added. This seems ...

Created 3 Jun 02:36pm by Guest

Family File

4 Released