Dentrix Ideas

2 Vote

INSURANCE Aging Report

with Dentrix newer updates, Dentrix removed from the INS A/R report two crucial "DATE" trackers. as shown on image I attached option to reflect last time a claim was resent or TRACED is important when tracing unpaid claims. NOT having the options ...

Created 07 Aug 23:31 by Guest

Insurance

0 Needs review
2 Vote

ADD MORE PAYMENT OPTIONS INTO DENTRIX AGREEMENT

It would be helpful to have a "yearly" option in the payment interval section of the payment agreement in patient charts.

Created 07 Aug 14:37 by Guest

Billing and Adjustments

0 Needs review
4 Vote

attaching EOB's to statement sent through quick bill

Sometimes it is necessary to print off the EOB to send to the patients along with their statement. This way it saves time rather than printing it and sending through the mail

Created 11 May 19:44 by Guest

Statements

0 Needs review
1 Vote

Enhance the Unscheduled Treatment Plans report

Here's a rewritten suggestion for the Unscheduled Treatment Plans report in Dentrix: Enhance the Unscheduled Treatment Plans report to include: Estimated Insurance Coverage: For each procedure within an unscheduled treatment plan, display an estim...

Created 19 Mar 23:33 by Le Chau

Treatment Plan

0 Needs review
1 Vote

Better Customer Service

REF case#03490732 - I have been on the phone with customer service to resolve one single issue with my questionnaires for 7 hours and was transferred to SIX different REPS. The last rep fixed the issue in 3 minutes. So seven hours to resolve a iss...

Created 19 Mar 20:32 by Guest

General

0 Needs review
1 Vote

Appointment color on the calendar to change w/Addt'l Provider selected for the Appt

Ticket #03491185 on 3/19/24 - request would be to identify on the appt calendar when scheduling an appt for the patient, to select the Additl Provider, and the color associated with Addtl Provider be recognized onto the Appointment calendar for th...

Created 19 Mar 15:20 by Guest

Appointment Book

0 Needs review
2 Vote

Add PDF file to Insurance attachment formats

It has become a bigger issue since all communication and reports from outside sources come in this format such as reports from specialists. To convert to the acceptable format we have to print (waste of time and paper) scan to the proper format. S...

Created 03 Aug 15:08 by Guest

0 Needs review
3 Vote

Email letting us know Demand Force is Not Working

It would be most helpful if you would email us when you're aware Demand Force is not working properly, then we would not need to sit on hold - we know you're aware of the problem and your techs are working on it. Then we can choose not to start ca...

Created 14 Dec 15:23 by Guest

Appointment Reminders

1 Needs review
1 Vote

need a way to edit the layout options for the aging reports

need to be able to add or remove different options on the aging reports

Created 15 Mar 14:39 by Guest

Office Manager

0 Needs review
3 Vote

Merge Dentrix to Google calendar

This would be helpful for Social media marketing services.

Created 09 Dec 16:32 by Guest

Appointment Book

0 Needs review