Dentrix Ideas
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Legacy Notes no good
Legacy notes in insurance status are terrible. It's more complicated now instead of being efficient. I don't think anyone at Dentrix has ever worked in a dental office or, if you have, shame on you! We need a system that actually works for us...no...
Created 16 Mar 15:47 by Guest
Insurance Maintenance
2
Needs review
2
Vote
Archive adjustment types not used
No description provided
Created 16 Mar 11:56 by Guest
Ledger
0
Needs review
7
Vote
When deductible applies to a claim, have that info print on billing statement.
After posting a payment that has a deductible applied, have that deductible info print on the billing statement. Many patients do not look at their EOBs and will call the office asking why the remaining balance is so high. It would be nice if afte...
Created 18 Jun 17:18 by Guest
Statements
0
5
Vote
Auto Generate Lab Case For Certain Codes
Where you edit the service codes, there should be a check mark for "lab case" which, ideally, would force a lab slip to pop up for you to fill out when posting code completed.
Created 22 Jul 19:33 by Michelle C
Lab Case Manager
1
2
Vote
Automatically Allocating Balances
Instead of manually allocating debit and credit adjustments for a family ledger, Dentrix should be able to run a utility report to allocate automatically all ledgers that are unbalanced.
Created 15 Mar 19:00 by Guest
Billing and Adjustments
1
Needs review
2
Vote
Delete reports Display and Printed
Option to have displayed reports not deleted along with printed. Some times I still need the displayed report on manager.
Created 15 Mar 02:41 by Guest
Office Manager
0
Needs review
8
Vote
to have an indicator on the apt book when a patient has multiple apts on same day
Provide a symbol that is a clear indicator that when viewing the appointment book at a glance you can see that a patient is crossing over between dentist and hygienist and has multiple apt on the same day
Created 27 Nov 20:45 by Guest
Appointment Book
0
Future consideration
2
Vote
Better timing on automated phone messages
Our patients are complaining that they are receiving phone calls too early on a weekend to tell them they are overdue for an appt. Phone calls of this nature should be limited to business hours but that feature is not working so we had to disable ...
Created 14 Mar 17:04 by Bernadette Mangione
Patient Engage Live & Mobile
0
Needs review
8
Vote
Adding an eligibility button for 2nd insurance
When verifying eligibility for the primary insurance there should be a second E when checking eligibility for a secondary insurance
Created 22 Nov 16:06 by Guest
Insurance
0
Future consideration
4
Vote
Search field in procedure codes section
It is difficult to know which section some procedures are in. It would be helpful to have a search field to be able to find them.
Created 03 Feb 17:08 by Guest
Charting
0
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