Dentrix Ideas

8 Vote

Need original claim number in ecentral or claim module

4 claims out of 10 goes un responsive from insurance even they are accepted on ecentral. when i call insurance and tell them its accepted from our side. they asking for claim#. the one we have is not useful for them. hence we cant use it as timely...

Created 28 Feb 04:45pm by Khushboo Jain

Claims Manager

0 Needs review
1 Vote

Pre-auth button

In the Dentrix Claims Manager, there should be a button/filter that gets rid of the claims that are pre-auths so you are looking at only claims that have been sent.

Created 20 Aug 07:39pm by Guest

Claims Manager

0 Needs review
9 Vote

Claims Manager Beta Version - DOS and Subscriber DOB

I am using the beta version of the claims manager. Adding the date of service and subscriber date of birth would be helpful

Created 17 Aug 05:40pm by Heather G

Claims Manager

0 Needs review
1 Vote

Customize claim manager status

I would like to customize different status options to the claims manager i.e. "in process", "waiting on payment", I would like to remove "unsent" so that my report is useful for me vs having all the claims be under "other" or "sent" and resent as ...

Created 14 Aug 11:49pm by Guest

Claims Manager

0 Needs review
1 Vote

Claims Manager & Tx Plan Manager - option to view OJ

In Claims Manager the option to view Office Journal will allow quick access to see if an appoint is scheduled for a PreAuth not received yet. In Tx Manager: need to be able to quick link to a patient’s Tx planned items. The SUM of the Tx plan isn’...

Created 14 Aug 12:28am by Darla Rich

Claims Manager

0 Needs review
5 Vote

Add additionl payment type options on insurance claims

This would allow office to add an electronic payment from Met Electronic or Aetna Electronic. This allows faster audit of payments posted as electronic payments can be a hassle.

Created 22 Jul 12:20pm by Guest

Claims Manager

0 Needs review
3 Vote

dos and procedures arent listed

there are times when the dos/procedures on a claim are no longer listed in the window for the claims manager. I notice this most often on secondary claims, but it also happens on claims with several status knows or resubmissions. i need to be able...

Created 16 Jan 07:43pm by Evolve Family

Claims Manager

0 Needs review
5 Vote

Would like the option to "hide" accounts/claims by right clicking in "claims manager" after reviewing and following up on the claim. This would mirror how the collections manager currently works.

No description provided

Created 9 May 03:02pm by Guest

Claims Manager

0 Needs review
1 Vote

toggle between priamry and secondary insurance

This is a very nice feataure. I'm using it more and more each day. It would be nice to be able to toggle between primary and secondary insurance instead of going to the patient file. Also it would be nice to have the subscirbers DOB for reference ...

Created 23 Jul 04:07pm by Sara Kernekin

Claims Manager

0 Needs review
2 Vote

Add the "More Information" button to Claims Manager module

Please add the "More Info" button to the Patient Information section of the new Claims Manager module - it's just the fastest way to past and future appointments. Alternatively, it would be awesome to have the Pt Insurance information in the "More...

Created 6 Mar 07:42pm by Amanda Shaffer

Claims Manager

0 Needs review