Dentrix Ideas

1 Vote

LIGHTHOUSE 360 WEEKLY SUMMARY EMAIL

I would like to track the "Recall one day past due texts" that are send out. I would like it to come on the weekly summary email I receive. I am on an old software; it is the only way I can track or manipulate my system to work with Lighthouse.

Created 16 Jan 05:39pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Appointment time in texts

Please change the wording for text reminders to: Dr. So-n-So: Lisa's appt. is at 3pm on March 30. Reply 1 to confirm or tap https://yada.yada Call the office at 999-111-5555 if you need to reschedule or reply 9 to cancel. Patients think C means Ca...

Created 30 Mar 07:40pm by Shari

Appointment Reminders / Patient Relationship Management - Communications

0 Needs review
1 Vote

Procedure code text reminders

Would love a feature to send a TEXT for specific procedure codes instead of just an email.

Created 23 Jan 05:22pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Patient Engage - simplify the patient choices to subscribe/unsubscribe

too many choices and for offices that are NOT doing birthday etc and just email and text of appointment the choices should just be text on/off, email on/off, voice on/off

Created 27 Dec 04:33pm by Guest

Appointment Reminders

1 Needs review
1 Vote

Patient Engage appointment duration

It would be nice in both the test & email reminders if there was a value to note the appointment duration on their reminders

Created 14 Dec 08:37pm by Jeff Fordice

Appointment Reminders

1 Needs review
1 Vote

Save the date sent based on appt status

Please add the ability to turn off save the date emails/texts based on appointment status in Dentrix. Eg status is "manual confirmation" do not send

Created 4 Oct 10:49pm by Colin Cooper

Appointment Reminders

0 Needs review
1 Vote

Patient Engage

The need to customize the text messages that go out. Our office recently moved and we would like each reminder to let the patients know that we have moved and the new address.

Created 28 Sep 07:53pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Allow access to background info that Dentrix reps have for details regarding undelivered texts that appear as delivered texts on the Hub.

Some patients are listed as having texts delivered, but they don't have a cell phone or their phone is out of order. Dentrix has access to more background info than the dental offices. If the text is actually not delivered it shouldn't show up in ...

Created 25 Aug 03:15pm by Linda Dundee

Appointment Reminders

0 Needs review
1 Vote

Demand Force Confirmation Update

Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.

Created 14 Jun 04:46pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Later time options for Birthday reminder

Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...

Created 19 May 05:29pm by Guest

Appointment Reminders

1 Needs review