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Patient Engage
The need to customize the text messages that go out. Our office recently moved and we would like each reminder to let the patients know that we have moved and the new address.
Created 28 Sep 19:53 by Guest
Appointment Reminders
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Allow access to background info that Dentrix reps have for details regarding undelivered texts that appear as delivered texts on the Hub.
Some patients are listed as having texts delivered, but they don't have a cell phone or their phone is out of order. Dentrix has access to more background info than the dental offices. If the text is actually not delivered it shouldn't show up in ...
Created 25 Aug 15:15 by Linda Dundee
Appointment Reminders
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Demand Force Confirmation Update
Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.
Created 14 Jun 16:46 by Guest
Appointment Reminders
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Later time options for Birthday reminder
Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...
Created 19 May 17:29 by Guest
Appointment Reminders
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