Dentrix Ideas

1 Vote

Later time options for Birthday reminder

Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...

Created 19 May 05:29pm by Guest

Appointment Reminders

1 Needs review
2 Vote

Have the option to set timeframe of when emails are sent.

After finding an issue with multiple emails sent to patients stating that they missed their appointment when they really didn't (come to find out it was a glitch in the system) I realized that many of these automated emails that are sent as part o...

Created 1 Feb 10:50pm by Guest

Appointment Reminders

1
1 Vote

Would like a work around or bug fix for will call list triggering reminders to be sent for cancelled appointments

Currently, cancelled appointments are sent to will call/ unscheduled list, but this is sometimes triggering appointment reminders to be sent for cancelled appointments. Would like to be able to send to Will Call List with no appointment attached O...

Created 15 Dec 06:45pm by Elizabeth Knudsen

Appointment Reminders

0
1 Vote

Text confirmations-add reschedule and cancel in addition to confirm

No description provided

Created 18 Nov 06:12pm by Guest

Appointment Reminders

0
1 Vote

opt out of collecting patients email

With having older patients they don't have an email or don't know how to work one. When they are in checkout we have to put a note in, every time, for the reason for not completing is that they don't have one. If there was a way in the patients in...

Created 5 Oct 08:42pm by Guest

Appointment Reminders

1
6 Vote

Link PRE-MED to Health History Module conditions

Patient Engage needs to be linked to Health History conditions so we can send out specific text reminders like PRE-MED or other conditions.

Created 24 Sep 05:33pm by Guest

Appointment Reminders

1
1 Vote

Add Custom Tag for Day of the Week

Client would like to add day of the week to the text reminder for patients. Currently, it is not an option.

Created 14 Sep 07:51pm by Guest

Appointment Reminders

0
1 Vote

Appointment reminders

Could there be a way that if we move or lengthen an existing appointment that We can stop the system from sending a reminder to the patient ? If I schedhule a pt with the dr but then hygiene gets an opening and i move the appointment to the new pr...

Created 1 Sep 02:47pm by Guest

Appointment Reminders

0
2 Vote

Automatically send texts to patients that are marked as a MISSED appt

Since Dentrix can already decifer if a pt is E-Confirmed or not. It would be nice if a text could be sent out after we have marked an appt missed in the appt book. Something as simple as - We noticed you missed your appt today, please give us a ca...

Created 27 Aug 02:01pm by Guest

Appointment Reminders

0
1 Vote

Allow jpeg images to be sent through the Two Way Text Panel

Allow clients ability to send jpeg pictures through Two Way Text Panel.

Created 10 Aug 05:11pm by Guest

Appointment Reminders

0