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Appointment time in texts
Please change the wording for text reminders to: Dr. So-n-So: Lisa's appt. is at 3pm on March 30. Reply 1 to confirm or tap https://yada.yada Call the office at 999-111-5555 if you need to reschedule or reply 9 to cancel.
Created 30 Mar 19:40 by Shari
Appointment Reminders / Patient Relationship Management - Communications
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Needs review
1
Vote
Procedure code text reminders
Would love a feature to send a TEXT for specific procedure codes instead of just an email.
Created 23 Jan 17:22 by Guest
Appointment Reminders
0
Needs review
1
Vote
Patient Engage - simplify the patient choices to subscribe/unsubscribe
too many choices and for offices that are NOT doing birthday etc and just email and text of appointment the choices should just be text on/off, email on/off, voice on/off
Created 27 Dec 16:33 by Guest
Appointment Reminders
1
Needs review
1
Vote
Patient Engage appointment duration
It would be nice in both the test & email reminders if there was a value to note the appointment duration on their reminders
Created 14 Dec 20:37 by Jeff Fordice
Appointment Reminders
1
Needs review
1
Vote
Save the date sent based on appt status
Please add the ability to turn off save the date emails/texts based on appointment status in Dentrix. Eg status is "manual confirmation" do not send
Created 04 Oct 22:49 by Colin Cooper
Appointment Reminders
0
Needs review
1
Vote
Patient Engage
The need to customize the text messages that go out. Our office recently moved and we would like each reminder to let the patients know that we have moved and the new address.
Created 28 Sep 19:53 by Guest
Appointment Reminders
0
Needs review
1
Vote
Allow access to background info that Dentrix reps have for details regarding undelivered texts that appear as delivered texts on the Hub.
Some patients are listed as having texts delivered, but they don't have a cell phone or their phone is out of order. Dentrix has access to more background info than the dental offices. If the text is actually not delivered it shouldn't show up in ...
Created 25 Aug 15:15 by Linda Dundee
Appointment Reminders
0
Needs review
1
Vote
Demand Force Confirmation Update
Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.
Created 14 Jun 16:46 by Guest
Appointment Reminders
0
Needs review
1
Vote
Later time options for Birthday reminder
Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...
Created 19 May 17:29 by Guest
Appointment Reminders
1
Needs review
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