Dentrix Ideas

1 Vote

Save the date sent based on appt status

Please add the ability to turn off save the date emails/texts based on appointment status in Dentrix. Eg status is "manual confirmation" do not send

Created 4 Oct 10:49pm by Colin Cooper

Appointment Reminders

0 Needs review
1 Vote

Patient Engage

The need to customize the text messages that go out. Our office recently moved and we would like each reminder to let the patients know that we have moved and the new address.

Created 28 Sep 07:53pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Allow access to background info that Dentrix reps have for details regarding undelivered texts that appear as delivered texts on the Hub.

Some patients are listed as having texts delivered, but they don't have a cell phone or their phone is out of order. Dentrix has access to more background info than the dental offices. If the text is actually not delivered it shouldn't show up in ...

Created 25 Aug 03:15pm by Linda Dundee

Appointment Reminders

0 Needs review
3 Vote

Continuing Care Display List Phone Number Change

Whenever you go onto the continue care list, the home number is automatically the primary number that comes up for all patients. I would like to have the ability to change the number on that list to either the mobile or work number. (mainly wantin...

Created 15 Jun 04:04pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Demand Force Confirmation Update

Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.

Created 14 Jun 04:46pm by Guest

Appointment Reminders

0 Needs review
6 Vote

Add text characters

Please add additional text characters to text messaging to allow for more information to be sent to patients.

Created 7 Jun 06:05pm by Guest

Appointment Reminders

1 Needs review
11 Vote

Include Nonpatients/Inactive Patients in Patient Engage

Send texts/communication to EVERY patient in our schedule, not just "Active" patients. We're having to revamp how we deal with new patients and emergency visits to make sure all of our patients get the proper communication. Marking every patient A...

Created 7 Jun 02:52pm by Candi Fletcher

Appointment Reminders

1 Needs review
1 Vote

Later time options for Birthday reminder

Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...

Created 19 May 05:29pm by Guest

Appointment Reminders

1 Needs review